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Membership Options

All members come under two main classifications Ordinary and Associate Members.

    1. Ordinary Members
    2. Any individual, partnership or company may make application to become an ordinary member of the association and may be accepted by a majority vote of the Executive Committee and upon payment of all current membership dues are subject to the following criteria;

      1. the applicant actually and legitimately operates (or offers) organised tours and / or tour guide services in a defined district, province or region of Papua New Guinea, or nationwide.
      2. the applicant has their registered office and the headquarters of their business operation in Papua New Guinea.
      3. the applicant holds all required business registraions and licenses; the minimum requirement being the registration of a business name with the Investment Promotion Authority.
      4. the applicant is known to be in good standing with former clients, the Tourism Promotion Authority, and the PNG travel and tourism industry in general.
      5. the applicant complies with, or has the capacity to comply with, the minimum operating standards set forth by the Association. Notwithstanding, the executive committee of the Association may refuse any applicaiton for membership, if the committee feels that acceptance of the applicant as a member would be predudicial to the best interests of the association.

      Ordinary members must continue to conform to the minimum operating standards as shall be promulgated by the Association from time to time which shall at the date hereof be those as set out in Appendix II in the constitution, and a breach of which shall be grounds for caution, or expulsion from the Association.

    3. Associate Membership

      Any individual, partnership or company may make application to become an associate member of the Association and may be accepted and approved by a majority vote of the Executive Committee and upon payment of all current membership dues, if the applicant meets any one of the following criteria;
      1. the applicant actually and legitimately operates ( or offers) organised tours and/or tour guide services in a defined district, province or region of Papua New Guinea, or nationwide and otherwise meets the criteria for ordinary membership except that their registered office and the headquarters of their business operation is located outside Papua New Guinea
      2. the applicant is an aspiring or new tour operator not yet meeting the minimum operating standards set by the Association in Appendix II and subsequent amendments but actively working towards compliance with these standards.
      3. the applicant does not actually operate tours or provide tour guiding services but is a private enterprise providing associated services to the tourism industry including (but not limited to) accommodation, transport, catering and marketing services.

        Associate members may attend general meetings but shall not move, or vote on, any motion. Notwithstanding, associate members may seek leave from the Chair to speak on any subject before the meeting.

        An Associate member shall not be eligible to serve on the Executive Committee.
Benefits [What your membership delivers]

The advantages of being a member to the Association include:

  • Support and Referral
    We are an association that focusses on tour operations in the country and are committed to supporting our members by providing up to date information on the industry ad referrring potential clients to our members.

  • Promotion And Exposure

    we offer opportunitites for our members to showcase their products on displays at local (e.g. Lukim PNG Nau) and international (e.g. Bula Fiji Travel Exchange) travel shows. We provide user-friendly information on marketing and promoting. Being a member you have an excellent change of meeting, networking and interacting with other members of the association and other tourism sectors. Members also have the opportunity to link to the official website of PNG Tourism Promotion Authority (PNGTPA). (Refer to Requirements for Linkage under the MINIMUM REQUIREMENTS)

  • Products and Services

    Our Network has cost-saving products and services that offer easonable discounts to members on request through TOAPNG via PNGTPA.

  • Advocacy and Lobbying


  • As a strong voice for our members our objectives focus on developing the tour industry in Papua New Guinea (PNG) and communicate our position on issues affecting our members sector or business through PNGTPA and Papua New Guinea Tourism Industry Association (PNGTIA) meetings. We have a voting right PNGTIA executives through our elected representative.

  • Growth & Development and Cooperation & Partnership

    We focus on issues affecting our members' business growth and development through training in areas that are relevant to their businesses, assisting members to source project funding through PNG TIA and PNGTPA or rhrough sourcing donor funding through PNGTPA to develop specific projects for interested members.

    We collabourate and partner with PNGTIA and PNGTPA to create a strong foundation to develop tour industry in PNG. Through PNGTPA we connect with top business, goverment and donor fudning agencies from around the region to assist with project development fudning, training, workshops and other relevant issues in the tourism industry.


    * PNGTIA - PNG Tourism Industry Association
    * PNGTPA - PNG Tourism Promotion Authority
    *PNG - Papua New Guinea


Minimum Requirements

TO BECOME A MEMBER OF THE TOUR OPERATORS ASSOCIATION OF PNG, YOU MUST HAVE COMPLETED THE MINIMUM REQUIREMENTS & FURNISH THE RELEVANT DOCUMENTATION AS STATED BELOW:

  • Copy of IPA certificate of registration
  • Permanent address, phone, fax, email and website address. Website must certify the requirements for website linkage to TPA’s website. (Refer to Requirements for Linkage)
  • Specify type of tours
  • Must have a reliable tour vehicle, equipment list and safety procedures
  • Copy of details of directors and shareholders
  • Must have minimum of 2 trained staff
  • Copy of public liability cover
Submit Duly Filled Application Form With:

1. Copies of all the documents listed above
2. Copy of payment/deposit slip
3. Company Profile


All application forms submitted are given to the Executive Committee to be screened. Only accepted applicants will be given membership certificate with a membership number. If your membership is not approved by the committee you will be given further 3-6 months to complete all requirements before you are given a membership certificate and number.

REQUIREMENTS FOR LINKAGE


The requirements are set in order to protect the Associations and its members and to maintain the integrity of the TOAPNG website as the leading source of information for Tour Operations in Papua New Guinea.

  1. The operator must meet the Minimum Requirements set by the TOAPNG

  2. The operator requesting to be linked should have a World Wide Web (www) presence. Should already be on internet

  3. The website must contain a most recent contact detail where the Operators can be contacted. The following is a MUST and has to be included in your contacts;
    1. Office Location
    2. Postal Address
    3. Phone and Fax
    4. Email Address
  4. The website must be updated occasionally so as to avoid providing outdated information to customers

  5. For use of logos and pictures/images refer USE OF LOGOS and USE OF PICTURES/IMAGES below.

USE OF LOGOS

To avoid any misrepresentation, associations and affiliated members are to adhere to rules set below in reference to use of corporate logos.
  • Only affiliated members will use logos of associations with which they are affiliated to hence TOAPNG members use TOAPNG logo, PNGTIA members use PNGTIA logo etc but within reason and that permission is sort prior to use.
  • TPA Logo will only be used by associations that are funded by TPA such as PNGTIA, TOAPNG, SAPNG and PNGDA.
  • In cases where TPA or any of the associations above are a sponsor, the logos will be used for that purpose only e.g. PNG Game Fishing Association, which TPA supports for hosting National Game Fishing Titles at nominated Game Fishing Clubs in the country.


USE OF PICTURES/IMAGES



To avoid breach of copyright laws, associations and affiliated members are to adhere to rules set below in reference to use of pictures and images.
  • Pictures/images used on all forms of media (print, TV, brochures, internet etc) for promotion, marketing and awareness purposes should be authentic and must belong to you
  • In cases where pictures used belong to TPA, associations or other members must always sort consent or permission in writing before using the picture/image
  • In cases where pictures used belong to independent artists and photographers always sort consent or permission in writing prior to use
To read up more on copyright laws contact the Copyright Officer on 321 3900 or fax 321 5155 at the Intellectual Property Office of PNG (IPOPNG).


MINIMUM STANDARDS


Minimum Standards for local tour operators who are members of the Association.
  1. Tours shall be led by a guide who speaks fluent English, is familiar with the history of the local area and has a current first aid certificate
  2. Tours conducted by members shall provide services as advertised and accepted in advance by the client
  3. Members shall make timely payments on accommodation providers, transport operators, tour guides etc for services provided and to landowners for site fees as due and charged
  4. Members shall provide guides with basic training whether conducted internally or externally, or otherwise employ guides and tour assistants who have received such training
  5. Members shall maintain a schedule of written instructions for tour guides and assistants to adhere to in respect of standard tour operation procedures and emergency procedures.
  6. Members shall maintain two bank accounts in the business name of the tour operator. One account shall be designated as a trust account for safekeeping of Nett tour content funds and the other shall be designated as an operational account. Client funds will normally be deposited in to the trust account and the calculated profit margin shall be transferred into the operational account for expenditure on overhead costs. Nett tour content funds in the trust account shall be disbursed to service providers at the time of conducting the tour. Nett tour content funds will not be expanded on overhead costs prior to conducting the tour.
Membership Application Form (PDF Format)

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